Why ISBs?

Why Image Systems & Business Solutions?

• Live Attendants
  Always reach a live attendant to answer all your service & supply requests or anything that requires immediate results!
  
  
• Easy Online Customer Support
  Submit meter reads, request supplies and request service - all on-line.
  
  
• Remote Diagnostic System
  RDS allows our technicians to fix your equipment instantly over data lines, or collect your meter reads and/or notify ISBS of your service and supply needs....even before you are aware that there is a need to do so!!
  
  
• Fast Response
  Our average response time is under 3 Hours, managed by our state of the art OMD database.
  
  
• Round the Clock Support
  24 hour - 7 days a week service & support.
  
  
• Experienced Technicians
  All ISBS technicians are tenured and certified on Savin, Kyocera, Panasonic, Lexmark or HP equipment.
  
  
• More Technicians
  Customer service is the life line to any business.  ISBS has a 2-to-1 ratio of technicians to deployed machines.  For our customers, that means little to no downtime while we dispatch a technician to your location. ISBS will not sacrifice our customer's satisfaction to increase our profitability. Our philosophy is, “A happy and loyal customer will equal a healthy bottom line.” Here at ISBS we stand out from our competitors who try to save money and cut costs at your expense by decreasing their number of employed technicians by increasing response time.
  
  
• Document Management Specialists
  GO GREEN by going paperless!  Retrieve, store and send data digitally with solutions like Info Dynamics on any brand of scanner or multi-function product that ISBS offers.
  
  

• We Offer the Best
  Business solutions from Savin, Kyocera, Panasonic, Lexmark or HP equipment and Info Dynamics software.
  
  
  
• One-Stop Shopping
  ISBS supplies the Chicago area with digital color and black & white MFP’s, copiers, printers, scanners, fax machines, wide format, Panaboards, computer hardware & software solutions plus every imaginable office supply item on the market with next day delivery in the Chicago area!