Field Service Technician

ISBS is seeking an experienced, full time, Digital MFP Service Technician to join our team to service the Chicago Metro area. This is an excellent opportunity for a career-minded individual to join one of the fastest growing, family oriented company’s in Chicago with opportunities for professional growth and advancement.

Responsibilities:

  • Responsible for installation, troubleshooting, on-site repair and maintenance of our Ricoh multi-functional digital B&W and Color products
  • Attend manufacturers and in-house training courses as required, effectively execute all required territory management and call handling procedures
  • Timely completion of paperwork, mileage, time records, car stock inventory, parts usage, problem/ repair service history reports
  • Provide sales support as required

Qualifications:

  • Ricoh, Kyocera, HP or Lexmark experience is a plus.
  • Candidate should have a minimum of two years industry experience in troubleshooting, repair and maintenance of printing/ coping equipment
  • Comparable education and experience in related fields will be considered
  • Associates degree in Electronics or equivalent military experience
  • This person must have proven customer service / communication skills, a strong work ethic and a high degree of initiative
  • Must be positive and outgoing, self-motivated and committed to building and maintaining strong customer relations
  • Ability to work independently in a fast paced environment
  • Applicants must be willing to submit to a criminal background check, must have reliable transportation/ insurance and good driving record

Perks:

  • Competitive salary
  • Company Vehicle
  • Travel expenses
  • Excellent product and industry training
  • Ongoing professional development training
  • 401K, Medical, Dental, Vision and Life Insurance available

ISBS IS AN EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER THAT VALUES DIVERSITY AND INCLUSIVENESS IN THE WORKPLACE. WOMEN, MINORITIES, INDIVIDUALS WITH DISABILITIES AND VETERANS ARE ENCOURAGED TO APPLY.